Skip to main content
Get support

Account control

Delete your Vlossom account.

Account deletion is available directly in the mobile and web apps. If you cannot sign in, support can help verify and process your request.

Delete in the mobile app

  1. Sign in and open Profile.
  2. Open Settings, then Privacy.
  3. Select Delete account.
  4. Re-enter your password, type DELETE, and confirm.

Delete on the web

  1. Sign in to Vlossom.
  2. Open Settings and select Delete account.
  3. Complete the re-authentication and confirmation steps.

If you cannot sign in

Email privacy@vlossom.app from the address associated with your account. Use the subject Vlossom account deletion request. We will verify ownership before acting; never email your password, recovery code, or private key.

What is deleted

Deletion revokes active sessions and credentials, removes push tokens, de-identifies your profile, and deletes or anonymises personal data that is no longer needed. Exact appointment coordinates are removed. Safety reports and transaction or booking records may be retained in limited form when needed for fraud prevention, accounting, legal obligations, safety, or unresolved disputes.

Before deletion can complete

You must first resolve active bookings, rentals, payments, events, or disputes and withdraw any supported wallet balance. Public blockchain transactions cannot be erased by Vlossom.

Need help? Visit Vlossom Support or email support@vlossom.app.

    Delete Your Vlossom Account